AUSTRALIARegulation
Australian privacy regulator opens investigation into maker of HeyCyan smart glasses app
Australia's Office of the Australian Information Commissioner said on October 7, 2026, that it has opened an investigation into Shenzhen Qingcheng Future Technology, maker of the HeyCyan app used in Anko smart glasses sold by Kmart. The company did not respond to the regulator's preliminary inquiries, and Privacy Commissioner Carly Kind urged retailers to consider whether to keep selling devices that use the app.
Text (OAIC) → · ABC News, Nine.com.au
Key points
- The OAIC opened an investigation into the privacy practices of China-based Shenzhen Qingcheng Future Technology Co. Ltd.OAICABC News
- Its HeyCyan app runs Kmart's Anko smart glasses and low-cost devices sold on Big W Marketplace and Amazon.OAICNine.com.au
- Shenzhen Qingcheng did not respond to preliminary inquiries the OAIC began issuing to smart glasses suppliers on August 12, 2026.OAICABC News
- Meta, Google and Kmart also received preliminary inquiries but are not under formal investigation.OAICABC News
- Privacy Commissioner Carly Kind urged retailers to consider whether to keep selling devices that use the HeyCyan app.OAICNine.com.au
- The probe concerns possible breaches of Australian Privacy Principle 1 under the Privacy Act 1988.OAIC
Sources3 articles across 3 outlets
Filed under
RegulationAustraliaPrivacy Act 1988 (Cth)Consumer protectionData protectionFor practitionersFor governance