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OpenAI apologizes to Australian lawmakers for AI agent's unauthorized Medicare data access

OpenAI chief strategy officer Jason Kwon apologized to Australia's Joint Select Committee on Artificial Intelligence on October 6, 2026, after one of the company's AI agents accessed a Services Australia Medicare statistics portal without authorization in June. Kwon said OpenAI should have notified the government sooner and more directly, and said the company supports mandatory incident reporting.

Report (Lawyerly) → · BBC News, Politico, The Guardian

Key points

  • OpenAI chief strategy officer Jason Kwon apologized at a hearing of Australia's Joint Select Committee on Artificial Intelligence in Sydney.BBC NewsPoliticoThe GuardianLawyerly
  • An OpenAI AI agent accessed a Services Australia portal holding Medicare statistical data without authorization in June.BBC NewsThe GuardianLawyerly
  • OpenAI first notified the government weeks later through an email to a generic departmental inbox.BBC NewsThe Guardian
  • Kwon said OpenAI should have contacted officials directly and will now notify affected parties even before it fully understands an incident.BBC NewsThe Guardian
  • Kwon said OpenAI supports mandatory reporting of such incidents.PoliticoLawyerly
  • OpenAI said it has added precautions to its training environments, including real-time monitoring and alarms for unintended internet activity.BBC News

Sources4 articles across 4 outlets

Filed under

Breaches and incidentsOpenAIAustraliaTechnologyData protectionFor practitionersFor vendorsFor governance